Contact

Contact2021-03-06T19:33:42+01:00

Opening hours

Monday – Friday

10:00 – 17:00

Saturday – Sunday

Closed

Appointments only by prior arrangement

Contact details

Uhrentrader Watch Company GmbH
Bahnhofstrasse 2
76532 Baden-Baden

+49 172 5443077

info@uhrentrader.de

Contact form

    Uhrentrader

    Frequently asked Questions

    Are the watches we offer real?2021-03-04T20:24:10+01:00

    UHRENTRADER guarantees the sale of 100% genuine brand watches. All new watches come in their original packaging with all papers incl. delivered with the guarantee card stamped by the concessionaire.

    Also called a full set.

    Who pays for the return shipping?2021-03-04T20:25:02+01:00

    Uhrentrader reserves the right to clarify this in individual cases or to decide depending on the reason.

    Where do the watches on offer come from?2021-03-04T20:25:30+01:00

    We receive all of the watches on offer from certified jewelers in the EU member states.

    Can I return a purchased watch?2021-03-04T20:26:43+01:00

    If you are not satisfied with the watch you have delivered, you can cancel your purchase within 14 days and send the watch back to us. You will then receive the full purchase amount incl. of delivery costs will be reimbursed. Please note that we can only accept returned watches in the same condition in which you received them. If this is not the case, we reserve the right to charge for any damage to the watch or to reject the returned watch.

    How do the low prices come about?2021-03-04T20:27:30+01:00

    We want to offer our customers high-quality watches at attractive prices and with first-class customer service. Due to our large EU-wide network of certified jewelers, we are able to negotiate the best conditions for you. As a pure online shop, we do not incur any additional costs for a shop or storage.

    Can I view the watch in advance at Uhrentrader?2021-03-04T20:28:30+01:00

    As a pure online shop, we do not run a retail store. Most of the watches can, however, be viewed in person in any jeweler throughout Germany by making an appointment in advance.

    Since we do not store the watches in the office for security reasons, we have to order them first and the order / delivery times communicated in advance apply here.

    Watches that we have in stock can be viewed by appointment during opening hours.

    You are welcome.

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